Returns policy
Please return to Closet Upgrade within 14 days in the exact condition the item was received to receive a full refund excluding the shipping fee.
The return shipment is the buyers responsibility.
NOTE TO BUYERS RETURNING GOODS FROM OUTSIDE OF THE UK:
Returns must be marked ‘RETURNED GOODS’ on the outside of the parcel and on the customs declaration. This exact wording is crucial to avoids customs duties. If a buyer fails to do this and charges are incurred, the parcel will be immediately rejected by Closet Upgrade and sent back to the buyer.
Please contact grace@closeupgrade.com response guaranteed within 24-48 hours.
Return/Postal Address
Closet Upgrade, Imperial Court, Prince Albert Road, London NW8 7PT
The buyer is responsible for return postage costs.
Exchange Policy
Items can be exchanged subject to availability.
