Returns / Exchanges
Please return to Closet Upgrade within 14 days in the exact condition the item was received to receive a full refund.
The return shipment is the buyers responsibility.
NOTE TO BUYERS RETURNING GOODS FROM OUTSIDE OF THE EU:
Returns must be marked ‘RETURNED GOODS’ on the outside of the parcel and on the customs declaration. This exact wording is crucial to avoids customs duties. If a buyer fails to do this and charges are incurred, the parcel will be immediately rejected by Closet Upgrade and sent back to the buyer.
Please contact firstname.lastname@example.org response guaranteed within 24-48 hours.
Closet Upgrade, Imperial Court, Prince Albert Road, London NW8 7PT
The buyer is responsible for return postage costs.
Items can be exchanged subject to availability.